Lists
Last Updated: 09/08/2021
Enforcement - Other Complaints Resources
Any complaints not directly related to Planning Code can be reported to other city agencies with services and programs to maintain the quality of living, working, and operating businesses in San Francisco.
A list of key departments and agencies is noted below.
| To Report | Agency | Contact |
| Unsure where to start? Call 311 the primary point of contact for city services |
San Francisco 311 Customer Service Center | 311 or (415) 701-2311 or sf311.org |
| Construction without permit | Department of Building Inspection | (628) 652-3700 DBI.BID.Complaints@sfgov.org |
| Construction beyond the scope of permit | Department of Building Inspection | (628) 652-3700 DBI.BID.Complaints@sfgov.org |
| Noise from construction or issues with construction hours (7:00 AM to 8:00 PM, seven days a week, including holidays) |
Department of Building Inspection | (628) 652-3700 DBI.BID.Complaints@sfgov.org |
| Abandoned properties | Department of Building Inspection | (628) 652-3430 DBI.codeenforcement@sfgov.org |
| Plumbing hazards | Department of Building Inspection | (628) 652-3700 DBI.PID.Complaints@sfgov.org |
| Electrical hazards | Department of Building Inspection | (628) 652-3700 DBI.EID.Complaints@sfgov.org |
| Disabled access issues | Department of Building Inspection – Disabled Access Section | (628) 652-3730 DBI.DisAcc.Complaints@sfgov.org |
| Illegal dwelling units | Department of Building Inspection | (628) 652-3700 DBI.BID.Complaints@sfgov.org |
| Residential maintenance | Department of Building Inspection | (628) 652-3700 DBI.HID.Complaints@sfgov.org |
| Issues related to the San Francisco Rent Ordinance (i.e. Rent Control) | Rent Board | (415) 252-4602 |
| Noise from nightclubs and entertainment | Entertainment Commission | (415) 554-6678 |
| Noise from music, radio, television, parties, people, animals | Police Department | (415) 553-0123 or 553-1012 |
| Illegal parking – double parking | SFMTA - Parking Enforcement | (415) 553-0123 or 553-1245 |
| Illegal parking - blocked driveways & streets | SFMTA - Parking Enforcement | (415) 553-1631 - Main line (415) 553-1200 – Dispatch (blocked driveways, sidewalks, etc.) (415) 865-8200 – For return of towed vehicles Abandoned Vehicles Self-Service Portal - Abandoned automobiles (parked longer than 72 hours) |
| Odor, dust, or chemical air pollutants | Bay Area Air Quality Management District (BAAQMD) | 1-800-334-ODOR(6367) |
| Noise from fixed mechanical sources, sewage leaks, food safety issues | Department of Public Health | (415) 252-3800 or Complaint Information |
| Unsanitary living conditions, pests and vector control, too many pets, neglected and overgrown vegetation, inoperative vehicles on private property, garbage issues, mold/mildew indoors | Department of Public Health | (415) 252-3805 or DPH Complaint Information |
| Permits for encroachments into public right-of-way | Department of Public Works | (415) 554-5810 |
| Litter, blight, graffiti, street signage, street trees, potholes, street/sidewalk maintenance, street construction and excavation noise. | Department of Public Works | 311 or (415) 701-2311 or DPW Online Service Request |
| Animal Abuse | Animal Care and Control | (415) 554-6364 or ACC@sfgov.org |