Accessibility

Commission hearings are held in Room 400 at City Hall, 1 Dr. Carlton B. Goodlett Place in San Francisco. City Hall is open to the public Monday through Friday from 8:00 a.m. to 8:00 p.m. and is accessible to persons using wheelchairs and other assistive mobility devices. Ramps are available at the Grove, Van Ness and McAllister entrances. A wheelchair lift is available at the Polk Street entrance.  

Transit: The nearest accessible BART station is Civic Center. Accessible MUNI Metro lines are the F, J, K, L, M, N, T (exit at Civic Center or Van Ness stations). MUNI bus routes also serving the area are the 5, 6, 9, 19, 21, 47, 49, 71, and 71L. For more information regarding MUNI accessible services, call (415) 701-4485 or call 311.

Parking: Accessible parking is available at the Civic Center Underground Parking Garage (McAllister and Polk), and at the Performing Arts Parking Garage (Grove and Franklin). Accessible curbside parking spaces are located all around City Hall.

Disability Accommodations: To request assistive listening devices, sign language interpreters, readers, large print agendas or other accommodations, please contact the Commission Secretary at 628.652.7589, or commissions.secretary@sfgov.org at least 48 hours in advance of the hearing.

Allergies: In order to assist the City in accommodating persons with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities, please refrain from wearing scented products (e.g. perfume and scented lotions) to Commission hearings.

As a local government agency, the services and information of the San Francisco Planning Department should be accessible to and usable by people with disabilities. It is our policy to modify existing policies, practices and procedures when needed by a person with a disability in order to provide equal access to all San Francisco residents. In addition, our staff has an obligation to provide equally effective communication by ensuring that information transmitted through the department's publications, meetings or website are equally accessible and available to people that have visual, hearing, learning, or cognitive disabilities.

Disability Accommodations: For questions, information or to report issues regarding accessibility, please contact our accessibility coordinator, Candace SooHoo, at candace.soohoo@sfgov.org, or 628.652.7536.

If for any reason you feel that you didn't receive adequate service from the department, we encourage you to complete a complaint form to the Mayor's Office on Disability.

All City and County of San Francisco websites must adhere to the requirements of the Digital Accessibility and Inclusion Standard, adopted November 18, 2021. This website follows all technical requirements of the most recent Web Content Accessibility Guidelines 2.1, Level AA.

Visit the City and County of San Francisco's Digital Accessibility and Inclusion Standard webpage to learn more.

If you encounter any website content which is not accessible to you and for which an accessible alternative format is needed, please contact the San Francisco Planning’s web team at planning.webmaster@sfgov.org.