Applications
Last Updated: 05/10/2026
Short-Term Rentals - Complaint Form
To ensure compliance with short-term residential rentals as outlined in San Francisco's Short-Term Rental Ordinance (Chapter 41A of the San Francisco Administrative Code), the Office of Short-Term Rentals (OSTR) is responsible for the oversight of short-term rental activity and registration of certified hosts. This complaint form can be used to help OSTR determine if there are any potential issues of non-compliance.
Some examples of non-compliance can include:
- a host is operating short-term rentals without an approval from OSTR, and/or the host does not appear to live on-site (in the same residential unit)
- a host appears to live on-site but is renting a separate legal residential unit (or Accessory Dwelling Unit) at the same property
- the use of sheds, tents, garages, recreational vehicles (RVs), and non-residential properties for short-term rental
Refer to the form for more examples and details.
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