Enforcement - Fix Your Violation

A Notice of Complaint (NOC) is a courtesy notice informing you that we received a complaint alleging your property violates the Planning Code.

What to do: 

• Respond within 15 days of receiving the Notice of Complaint by contacting the Enforcement Planner. You can find the planner's contact information at the top of the notice.
• Work with your assigned Enforcement Planner for guidance on how to correct your violations and to have your questions answered. 
• The Enforcement Planner may schedule a site visit, if required to confirm a violation.

A Notice of Enforcement (NOE) is the next step in the process of alerting you that there is an alleged or confirmed violation. We may proceed to issue a Notice of Enforcement if you did not respond to the initial Notice of Complaint. .

What to do: 

• Respond within 15 days of receiving the Notice of Enforcement.
• Work with your assigned Enforcement Planner to correct all violations, which may include a site inspection (if this has not yet occurred) or demonstrating compliance. Failure to respond or cooperate may result in a Notice of Violation.

A Notice of Violation (NOV) is issued when a Planning Code violation is confirmed or may be issued if there is no response to previous notices.

What to do: 

• Respond within 15 days of receiving the Notice of Violation.
• Work with your assigned Enforcement Planner to correct all violations. You may appeal to the Zoning Administrator and/or to the Board of Appeals. We may assess a penalty of up to $1,000/day for each violation if you did not respond to an appeal

After Notice of Violation is final, we will record an Order of Abatement to the property title.

What to do: 

• Work with your assigned Enforcement Planner to correct all violations. 
• Once all abatement work is completed and you have paid all outstanding Fees and Penalties, we will request to release the Order of Abatement. There is a fee for this release, charged by the Assessor-Recorder Office, which you are required to pay.
   

Please contact the assigned Enforcement Planner for guidance on correcting all violations. You may need to obtain a building permit from the Department of Building Inspection or submit Planning applications such as a variance for a request granted by the Zoning Administrator.

If you have received a Notice addressed to you, contact the assigned Enforcement Planner for further information. It is also recommended that you notify your property owner/landlord or property management company/manager about this Notice. If the Notice is addressed to your landlord, please notify them about it.

Yes, as the property owner, you are responsible for maintaining your property’s compliance and resolving violations to comply with the Planning Code.

Please visit the Appeals page for information on next steps.